Our Policies

These pages outline how we collect, use, and protect your information, along with rules for using our site. Learn how we safeguard your data in our privacy policy.

Data Insight's Terms of Use

Welcome to the Data Insight website – Let’s have a quick chat about the rules!

1. Introduction

We are thrilled to have you here, but before you dive into all the exciting stuff on our site, lets talk about the rules of the playground. You know, the important dos and don’ts.

This document you're about to read is our "Terms of Use," and it's all about how we expect you to behave while you're here. By using datainsight.co.nz, you are basically saying, “Sure, I’ll play by these rules”. If you are not ok with that, then we totally understand if you’d rather not use our website.

It’s not the most thrilling read, but it is important.

2. Intellectual property

Unless we state it otherwise, all the content on this website is created and owned by Data Insight Limited (“Data Insight”) and is subject to copyright.

Just to be clear, if you see some big brand names, logos, or trademarks mentioned on our website, it's only to help you identify them. It doesn't mean these companies have approved this website or any of its contents. These terms of use don’t give you any right to use these names, logos or trademarks yourself.

3. Use of our content

Unless we state it otherwise, it is ok to view, copy, print, and share the content on our website, but there are a few rules:

You cannot modify the content and share it
It is used for informational and non-commercial purposes only
Any copy of the content must have our copyright and logo
You must not use our content to breach any legislation or for an unlawful act‍

4. Liability

We're here to help you out with some useful guides and information on our website and in our content. We really try our best to make sure it's accurate, error-free, and not missing anything important. But guess what? We're only human, and mistakes happen.

So here’s the deal, Data Insight does not accept any liability for any loss or damages which may directly or indirectly result from any advice, opinion, information, representation or omission, whether negligent or otherwise, contained on this site or in our content.

5. Privacy

We take privacy seriously, so we have created its own stand-alone policy.

6. Playing by the rules: what not to do here

We're all about creating a friendly, welcoming environment.

Just like you'd be considerate in person, we ask the same online. So, here's a shortlist of no-no's:

No Bullying or Harassment: We don't tolerate any form of bullying or harassment. Be nice to one another, both in the comments and our contact pages.‍
No Law-Breaking Shenanigans: Using our site for any unlawful activities? Nope, that's not cool. We follow the rules, and we expect you to do the same. Don't use our site to break the law or cause trouble.
‍Don't Mess with Our Site: Please don't try to damage or disrupt our website. Think of it as our digital home – we want to keep it tidy and functioning smoothly.
‍No Sneaky Scraping: We're all for sharing, but not when it involves scraping our website. Don't scrape our content; it's like borrowing without asking, and we prefer you to ask first.

In a nutshell, let's keep it respectful, legal, and pleasant for everyone. If you're unsure about something, just reach out, and we'll be happy to help.

7. Changes to these terms

Our terms of use may be updated from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to periodically review our policy to stay informed.

8. Contacting us

If you ever need to reach out, we're just an email away. Drop us a line at info@datainsight.co.nz. Whether you have a question, a suggestion, or just want to say hello, we're here and ready to chat.

Data Insight’s Privacy Policy

This Privacy Policy was updated on 3rd November 2023.

Hello and welcome!

So, you're thinking of diving into our community or exploring our content? Brilliant! We're here to explain how we at Data Insight (also known as Data Insight Limited) handle, use, and look after your data. While some of the upcoming stuff might sound a tad technical, we’ve worked hard to make it as understandable as possible.

What is this Policy all about?

Simply put, this privacy policy touches upon all the digital spaces we manage and oversee, including the variety of products or services we might offer. This means we'll be collecting a bit about you: your name, how to get in touch, and how you interact with us.

How we collect your data

When you engage with our services or visit our website, we collect personal information to improve our service quality and tailor our offerings based on your preferences and behaviour.

This information can be divided into three categories:

Straight from you: While browsing our site or using our services, we might pop a question or two about certain details. While you’re free to skip some, missing out on others might change the way we can serve you.
Behind the scenes: Some data, like which device you're on or your IP address, is collected without you doing a thing. It's all in the spirit of making your visit smoother and more enjoyable.
From our friends: Now and then, we might get some information about you from other places, like public records or partners we trust. Why? Just to make our service even better.

How We Use Your Data

The primary reason we collect personal information is to deliver products, services, and features tailored to meet your needs. We believe that understanding our customers helps us deliver better experiences, create more valuable interactions, and improve our offerings. Here are specific ways we use your data:

To communicate with you: To keep you informed about operational updates, marketing initiatives, and solicit feedback or participation in research we conduct.
Resource sharing: To share materials and information you have specifically requested, for instance, resources following events.
Website optimisation: By tracking who visits our website or uses our services and analysing the devices they use, we aim to enhance your experience and continuously refine our tools.
Security: To monitor for malicious or fraudulent activity and ensure our website remains secure.
Analysis and reporting: We may use your data, combined with others, to produce anonymised analytics and reports. These reports might be shared with partners or other third parties.

How we secure and share your data

When we collect personal data about you, we only collect what is necessary, and security is key. That is why we protect your information using industry standard measures and limit access to this data to only those that really need it.

If we need to share your personal information with third parties, we will only disclose it to:

• Essential third-party service providers.

• Legal entities when required (with prior notice when feasible).

• Cases where you've given us explicit consent.

Data Breaches

In the unlikely event of a data breach that compromises your personal data, we are committed to notifying you and relevant authorities within the timeframes prescribed by law, such as the New Zealand Privacy Act. We will also take all necessary steps to mitigate the effects and prevent future breaches.‍

Third-Party Links

Our website may contain links to external third-party websites or integrate third-party services. Please be aware that our privacy policy does not extend to these external entities. We advise reviewing their privacy policies if you decide to access them.

How long we retain your data.

We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy.

For example, if you have provided us with personal information as part of creating an account with us, we may retain this information for the duration your account exists on our system. If your personal information is no longer required for this purpose, we will delete it or make it anonymous by removing all details that identify you.

However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, historical research purposes, or statistical purposes.

Data Rights and Choices

You have rights in relation to the personal information we hold about you:

Right to rectification: If you believe the data, we hold about you is inaccurate, you have the right to ask us to correct it.
Right to restrict processing: If you want us to hold onto your data but not use it, you can request that we limit its processing.
Right to data portability: This allows you to ask us for a copy of your personal data in a commonly used, machine-readable format. It also enables you to request we transmit this data to a third party.

How to opt-out or delete your data

You have the right to ask for a copy of any personal information we hold about you, to ask for it to be corrected if you think it is wrong or removed completely. If you do not wish to receive any marketing or communications, you can ask us to stop sending these to you at any time. If you’d like to ask for a copy of your information, have it corrected or deleted please contact us at info@datainsight.co.nz, or visit us at 7 St Benedicts Street, Eden Terrace, Auckland, 1010 (by appointment only).

Updates to the Privacy Policy

Our privacy policy may be updated periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify users of any significant changes through either email or a prominent notice on our website. We encourage you to periodically review our policy to stay informed.